- Cookie and Privacy Statement of Itemlost/NoLongerLost
1. Introduction
When using the services of Itemlost/NoLongerLost, information about your use of these services and other websites may be collected by Itemlost/NoLongerLost or third parties. Itemlost/NoLongerLost values handling your personal data with care and confidentiality. Itemlost/NoLongerLost adheres to all relevant laws and regulations, including the General Data Protection Regulation (GDPR) and the Telecommunications Act.
2. Processed Personal Data and Responsibility
When you order a sticker from us, use our digital services, contact Itemlost/NoLongerLost, or otherwise utilize our services, the personal data you provide will be recorded and processed under the responsibility of Itemlost/NoLongerLost. In addition to the personal data you provide, Itemlost/NoLongerLost may collect, record, and process additional personal data regarding your use of its services, including:
- Data regarding service usage, such as the time of use and the type of service used;
- Data available from external sources. We may receive information about you from publicly or commercially available sources, such as social media, if you connect with our services through such platforms.
3. Purposes of Data Processing
Itemlost/NoLongerLost processes your personal data for the following purposes:
- To establish and execute the agreement;
- To invoice if you have purchased a paid service or product;
- To display or send targeted advertisements to you (by selling advertising space to third parties or via third-party mailings); for instance, you may receive an advertisement for a product that Itemlost/NoLongerLost believes you may be interested in based on your data.
- To improve products and services. Based on information about your interests and usage, we aim to better tailor our products and services to your needs or preferences.
- To conduct market research and compile management information to enhance service delivery;
- To comply with legal and regulatory obligations applicable to Itemlost/NoLongerLost.
You explicitly and unconditionally consent to the use of your data for these purposes.
4. Disclosure of Data to Third Parties
Your data will not be shared with third parties without your consent, except in the following cases. You explicitly consent to the use, processing, and sharing of your data with the parties from whom you receive services. This may be evident from the website where you agree to use the services. Your data may also be shared with third parties involved in the execution of services or for the purposes mentioned in section 3. Additionally, Itemlost/NoLongerLost may be required by law or regulation to share certain data with third parties. In such cases, your data will be shared under strict conditions, always considering your interests. We require our external partners to handle your data as carefully as we do.
5. Data Security
Itemlost/NoLongerLost B.V. respects your privacy and ensures that personal data is treated confidentially and with the utmost care. Itemlost/NoLongerLost has implemented security measures to prevent loss, misuse, or alteration of the data we receive. We use recognized encryption technologies to protect data transmitted through our website. While we strive to secure our systems against unauthorized access or misuse, Itemlost/NoLongerLost cannot be held responsible for unauthorized access to computers or files or for any consequences of providing data to Itemlost/NoLongerLost.
6. Access, Correction, and Objection Rights
You can access and modify your data processed by Itemlost/NoLongerLost at any time and free of charge. You can also object to receiving targeted information or offers related to Itemlost/NoLongerLost products or services by phone or email. To prevent misuse, we may require adequate identification from you.
7. Cookies
While using Itemlost/NoLongerLost services, information about your usage may be collected via cookies. A cookie is a small file sent along with website pages and stored by your browser on your computer's hard drive. This information can be retrieved during subsequent visits to our site or third-party services. Cookies allow us to analyze your usage and improve the quality of our website for you. For example, cookies enable us to make offers based on your interests and facilitate sharing experiences on social media.
8. Business Transfer or Service Transfer
If Itemlost/NoLongerLost B.V. is acquired or its services are transferred to a third party, your personal data will also be transferred to that third party.
9. Data Retention Periods
Your personal data will be retained for as long as necessary to deliver the services you request. In some cases, we may be required to retain data longer due to legal obligations, such as tax retention laws and Itemlost/NoLongerLost’s data retention policy.
Access and control over your personal data:
Itemlost/NoLongerLost collects and processes minimal personal data. You have access to your personal data and can delete it. You have various options regarding how your data is collected, used, and shared.
For personal data that we hold about you:
- Delete data: You can request the deletion of all or specific personal data.
- Modify or correct data: You can change some of your personal data through your account or request updates for incorrect data.
- Object to or restrict data usage: You can request to stop or limit the use of your data (e.g., if it is inaccurate or unlawfully processed).
- Access and portability: You can request a copy of your personal data.
Questions about modifying, correcting, deleting, or restricting data can be directed to: support@nolongerlost.com